How do I submit a lost and found request?
Is there a hotel shuttle service?
What are the driving directions to the hotel?
Is there a fee for parking?
Are children allowed in the hotel?
Are pets allowed in the hotel?
How can I reconfirm my room reservation?
How can I receive a receipt for my stay?
How do I send a package to the hotel?
What are the starting times for Mystère and Sirens of TI pirate battle?
What does the resort fee include?
CLICK HERE to submit your request online, call TI Security at 702-894-7111, or email TI-General@treasureisland.com.
No, but there are 24 hour services available from the airport and hotel with fees ranging from $8 per person to over $100 for a stretch limousine. More details are available on our Guest Services page.
Treasure Island Hotel & Casino is located just off the I-15 Spring Mountain Exit. More details are available from our Attractions page.
No, both the self parking garage and valet parking are complimentary (subject to change), and available 24 hours each day. Occasionally the valet parking and/or self parking garage are limited to hotel guests only.
Yes, but anyone under the age of 21 may only pass through the casino or bar/lounges when accompanied by an adult 21 or older, and only to access other hotel venues (e.g. pool, game room, restaurants, etc.) in which children are allowed.
No, with the exception of pets used specifically for handicap assistance.
If you have your confirmation number, CLICK HERE to reconfirm online. If you did not make your reservation directly with the hotel and/or do not have a confirmation number, please call TI Room Reservations at 800-288-7206.
If you were not part of a group, please email Guestservices@treasureisland.com with the full first and last name registered to the room, billing address, phone number, and last 4 digits of the credit card (if applicable) used to pay for the charges, or call the TI Front Desk at 702-894-7404. If you were part of a group or convention, please call TI Accounts Receivable at 702-894-7540.
Address packages to Treasure Island Hotel & Casino, % Guest Services for Hotel Guest [Name], 3300 Las Vegas Blvd S, Las Vegas, NV 89109. More details are available from our Guest Services page.
Mystère™ by Cirque du Soleil performs at 7:00 p.m. and 9:30 p.m. Saturday thru Wednesday. The Sirens of TI® pirate battle performs at 5:30 p.m. (fall/winter only), 7:00 p.m., 8:30 p.m., 10:00 p.m., and 11:30 p.m. (spring/summer only). We recommend arriving at least 20 minutes prior to each show.
The resort fee includes many of our hotel guests most requested services that previously required individual charges. CLICK HERE to view the current amenities and services included with the resort fee (subject to change). If you prefer not to purchase the resort fee, then please consider our TV Ad Special offer, or consider signing up for the TI Players Club at the hotel, and confirm your future hotel reservations through TI Casino Marketing.